Northwest Houston - Copperfield Texas
Auto Repair

UPDATED 2/1/2021
Mon - Fri: 7:00 AM - 6:00 PM
5

A great experience again. Second time now using Honest-1. First trip was for front brakes on 2016 GMC Sierra. This trip it was Oil Changes for same truck and wife's 2017 Armada. Visited Monday and while they were too busy at that moment, they helped schedule back-to-back changes on Wednesday. I was running late and wasn't a problem for them offered a ride to and from, but I declined as it wasn't needed for me (reason I scheduled back-to-back). Thanks to Joe and team! Worth noting that observations were made on some minor fixes, but no pressure applied when I opted to handle it some other time or on my own. Oh and they send pics of those suggestions for visibility of the problems.

4

5

I made an appointment and they took my car right away. It was performed in the amount of time that they thought it would be taken care of and they are very friendly and I will continue to do business with them. It was my first visit.

Tom, Thank you for taking the time to leave us a review. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

Good service. Timely and professional.

Edward, a thank you for taking the time to leave us a review. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

I have been going there for a few years and am always happy with the service im given and their customer service is on point. I highly recommend them!

Sandra, Thank you for taking the time to leave us a review. We appreciate your business and look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

Excellent service as always!

5

Very Professional & knowledgeable staff. Appreciate getting quick appointment for Transmission service on short notice, And providing a new customer discount!!

5

5

Back a couple of months ago my car air conditioner went out. I took my car to the local Toyota dealership to get it checked out. That same day Toyota rep called me to tell me my car air conditioner was fixed (said they replaced a valve) which was 170.00 parts and labor. So far so good. After a few day of driving the air conditioner went out again so I went back to the dealership and they told me it was the air conditioner evaporator needed to be replaced and said the cost would be $2,200 to fix it because the entire dash had to be pulled out. This started my quest to find a repair shop that had the experience to do the job at a reasonable price. I decided I would get three quotes, the first local auto repair I called said they would do the job for $1,900 and would take 3 days, the next local repair shop said they would do the job for $1,400. The next auto repair shop I called quoted me $1,274, that repair shop was Honest-1. After I read their reviews that were very good, I called Honest-1 back and talked to Joe and made an appointment the next day at 9 am and left the car off at Honest-1 and Joe said I could pick it up the next day. The next day joe called at to tell me that a part was still working but he recommended changing it since there would be no labor charge because the dash had already been dismantled and the part was $43.oo added on to the bill which came to 1,317. The next day Joe called at 3 pm to tell me my car was ready to pick up before 5. Before picking up my car I noticed on their website they were running a summer special that offered $100.00 off a purchase of $700.00. When I arrived to pay for a/c repair I asked Joe had he already used the coupon, and to my suprise he said no and took the $100.00 off. The final bill was $1 217 with a 3 year or 36,000 mile waranty. I have attached photo of dash tear down. This. Proves Honest-1 has the expertise to handle the most complex repair. This the best csr repair experience I have ever had!

5

After going online and looking for an auto repair facility near me and reading reviews, I decided on Honest 1 Auto Care and I'm glad I did. Taylor & Joe are awesome. They really do stand up to their name, Honest. I took my car in to have the ignition switch replaced and also took advantage of their ac free check up special because my ac was not cooling. I ended up replacing the condenser fan which I was happy to do since I was told by another facility that I needed a new ac and quoted me $1954. I will be using them from now on.

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