Northwest Houston - Copperfield Texas
Auto Repair

UPDATED 2/1/2021
Mon - Fri: 7:00 AM - 6:00 PM
5

HONEST 1 IS TURLEY HONEST AND RESPECTFUL.

5

Great customer service & amazing service from Mace. Will be a returning customer.

5

Always know what to expect; live by their name Honest!

1

Do not trust! I tried this shop based on the excellent ratings, My car was there for 2 days because my AC delayed when starting. They convinced me it was the alternator (WAS NOT). Needless to say I have a new alternator with a hefty cost of $1600. I still have the same issue with the AC! They did not fix my car. The second diagnosis showed I needed sensors. They actually thought I would give them another $2900. I told them do not touch anything else! Be careful, especially if you are unfamiliar with cars! I was taken advantage of and taken to the bank! I will never go there again for anything.

5

Great team who does great work. Honest is not just in their name, it is who they are.

5

Fantastic people. Quick service. Half the cost of my dealership.

5

Great experience.

5

Been going to this place for a few years now. Always impressed by the honest and integrity of these folks. They will never trick you or try to oversell. On top of all that do amazing work

5

Took our 2013 Dodge Ram Hemi to two dealerships and 3 auto shops as the lifters were bad - which caused issues with the cam. Needless to say, the lifters were on indefinite back order. The dealerships were going to charge us over $8,000 to "repair" the engine. One auto shop wouldn't touch it and the second auto shop quoted us over $10,000 to replace the engine. After several phone calls to other shops, I finally found a shop (Honest 1) that was willing to work with us and take on the challenge. We dropped the truck off on Sunday night and picked it up Friday with a "new" engine that cost us HALF of what the previous dealerships/autoshops quoted us. We were kept in the loop during the whole process. As I told Darius before he started the project - "If we didn't have bad luck, we wouldn't have any luck at all." Darius tackled an almost impossible task with our truck. We can't thank him enough and all the staff that treated us professionally. PSA - If you have a Dodge Hemi that has a "tick" - your lifters are bad. Dodge knows about this problem. Update: after several issues regarding shorting out - 97% of all connectors were broken when new engine replaced.

5

Enjoyed my service at Honest-1! Brian and his team took the time to make sure I understood what service is next for my vehicle. Keep up the good work!

Erica, Thank you for taking the time to leave a great review. We look forward to seeing you in the future.

- Honest-1 Auto Care Copperfield
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