Northwest Houston - Copperfield Texas
Auto Repair

Brian and his team were amazing. They were exceptionally professional and pointed out the things that were a concern with my car with out any pressure to move on them. I will be going back for all my cars meeds.

I really enjoyed my visit and the reception and help I received here yesterday. The owner spent time visiting with customers and has a beautiful facility with highly accredited mechanics. They took great care of my Tundra and treated me right on the prices too. I will be back. Thanks Brian Johnson and Taylor Stryk.

1st time visit for an oil change and inspection. Super friendly check in service and quick, efficient service done by the mechanics. Will be going here instead of the dealership going forward. Also, a very neat and clean waiting area.

I took my truck in for an oil change and inspection. Everybody was so friendly. The place was very clean and they had snacks and refreshments to enjoy while I waited. It was a very pleasant experience

Thank you! From the minute I walked in the door I received the best costumer service, I was immediately acknowledged with a smile and a good morning. Coffee, water and snacks are available and the waiting room is female friendly the Oil change and A/C check services were done on my car in a timely manner they found a problem that had it gone undetected could have cause a major accident. Thank you I found my new Auto Car Center.

Very proper with the inspection

Service was fantastic!

Second time bringing our car here. Taylor took great care of us as always. We highly recommend everyone we talk to to give Honest 1 a chance, you would be impressed.

The guys seemed very knowledgeable and fix the issues in one day. I would say they are good at what they do. The reason for the 3 star rating is because of the charges. When I dropped the truck off they said there was a diagnostic charge, which every shop tells you that, however I have never had a shop charge the diagnostic charge when you have them do the work. The only time I have ever paid a diagnostic charge is when I decided not have the shop do the work after they determine what the issue is. Also the mark-up on the parts, they charged $276 for a window power switch that AutoZone down the road had in stock for $130 and they charged $434 for an alternator that AutoZone had in stock for $375 (and a re manufactured one for $192). If your going to charge a diagnostic fee even when you do the repairs don't mark up the parts, you are already charging standard labor rates for the industry, which I think are exorbitant but I understand they are industry standard and everybody charges that rate.

Good service except the brake fluid cap was left off and the hood was not completely latched