Northwest Houston - Copperfield Texas
Auto Repair

UPDATED 2/1/2021
Mon - Fri: 7:00 AM - 6:00 PM
5

Took our 2013 Dodge Ram Hemi to two dealerships and 3 auto shops as the lifters were bad - which caused issues with the cam. Needless to say, the lifters were on indefinite back order. The dealerships were going to charge us over $8,000 to "repair" the engine. One auto shop wouldn't touch it and the second auto shop quoted us over $10,000 to replace the engine. After several phone calls to other shops, I finally found a shop (Honest 1) that was willing to work with us and take on the challenge. We dropped the truck off on Sunday night and picked it up Friday with a "new" engine that cost us HALF of what the previous dealerships/autoshops quoted us. We were kept in the loop during the whole process. As I told Darius before he started the project - "If we didn't have bad luck, we wouldn't have any luck at all." Darius tackled an almost impossible task with our truck. We can't thank him enough and all the staff that treated us professionally. PSA - If you have a Dodge Hemi that has a "tick" - your lifters are bad. Dodge knows about this problem.

2

Clean place, friendly service..but the wait was ridiculous. Plus I was quoted the wrong price when I called to make the appointment. I set my wife up an appointment for an oil change and tire rotation. I was given a price of $49.95 and the appointment was for 4:30pm on a Thursday. I made the appointment the previous Monday. Well, when she finally got the car in (over an hour wait) the price was $95. I'm not happy about that at all.

Mr. Anonymous, I am sorry to hear that you didn't have a good experience at Honest-1. We investigate each issue such as this and like to inform the customer of our findings. Upon listening to your call on Monday, you inquired about a Supreme Oil Change Service which included a tire rotation, oil change, fuel and oil treatment. The price of $49.95 was given over the phone. When you wife arrived with the vehicle, upon check in, she stated oil change, tire rotation and balance. The price of a tire balance is not included in the $49.95 Supreme Oil Change Service. Total invoice was $90.42. One hour really is not an excessive amount of time with the tire balance being added. If you would like to discuss please contact me at 281-968-4755 and ask for Brian.

- Honest-1 Auto Care Copperfield
5

Brian and Taylor have always done a great job on my work truck and my daughters car. They warn me of things to look out for and work with my budget to work on items that are a higher priority, educating me along the way. Since I found Honest-1, I won’t be going anywhere else.

5

Honest and fair. Did an amazing job on my friends car. Very professional and knowledgeable technicians, some of the best management I've ever dealt with. Teana W's Black Camaro.

5

The staff is so kind and really cares about you and your car. This is a place you can trust that they know exactly what you need and will not charge you for something you don't.

Shelley, Thank you for taking the time to leave us a review. We appreciate you as a customer and look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

Great place and Great people. They were very honest, helpful, and friendly. I will continue to use this place for my vehicle needs and highly recommend them to others.

Wendy, Thank you for taking the time to leave us a review. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

Honest 1 is the only place my husband and I go for our auto care needs. The staff is so friendly and knowledgeable. The prices are reasonable for a stingy person like myself. Highly recommend them to anyone in my area with car troubles.

JoRolle, Thank you for taking the time to leave us a great review. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

awesome service and super friendly enviroment. Also, they have tampons,pads wipes and dipers in the restroom which i was super surprised about. Thanks you for considering ladies, babies and dad's with babies. #yaytoprogress

Jennifer, Thank you for taking the time to leave such a great review. But most importantly, thank you for noticing some of the small things that we do different. See you on your next visit.

- Honest-1 Auto Care Copperfield
5

these guys really took care of my car quickly. i had to havr my a/c compressor replaced and their price was comparable to a mom/pop shop that I usually use. they offer a military discount. the shop is always clean and there is a nice kids zone for the babies. taylor was very courteous and answered all my questions. i have found a new repair shop for my little car.

5

I come in to get my Fleet vehicle serviced every month and I am always treated with respect and great customer service. Their techs work quick and everyone seems to be generally cheerful when I go. They even allowed me to bring my dog inside a few times while my vehicle was being worked on. Which is just awesome. I recommend them to anyone i know that needs them.

Jared, Thank you for taking the time to leave us a review. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
Honest-1 Auto Care Copperfield is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Copperfield (832) 683-4614 if you have any issues in accessing any area of our website.